Home Care Coordinator

Job Overview

Manhattan Homecare Ltd. is seeking a reliable, organized, friendly and compassionate Care Coordinator to join our team. The Coordinator will help manage patient services, caregiver staffing, schedules, documentation, and communication with patients, families, caregivers, and healthcare professionals.

This is an important role supporting continuity of care for patients and caregivers involved.

Position: Care Coordinator

Location: Woodside, Queens, NY

Job Type: Full time

Bilingual Requirement

Fluency in English and either Spanish or Filipino/Tagalog is required. Candidates must be able to communicate effectively with patients, families, caregivers, and staff in both languages.

Responsibilities

• Coordinate caregiver scheduling and patient coverage by ensuring all patients are assigned qualified caregivers and arranging replacement coverage as needed.
• Perform pre-billing reviews to verify visit accuracy and ensure scheduling records are complete, accurate, and ready for billing.
• Monitor caregiver attendance, availability, and leave requests, and address call- outs and emergency staffing needs to maintain uninterrupted patient care.
• Coordinate new case placements and communicate staffing updates with case managers, the Director of Patient Services, and other appropriate staff.
• Maintain accurate scheduling records, patient assignments, and related documentation, ensuring all changes are communicated promptly to the appropriate departments.
• Serve as a point of contact for caregiver and patient concerns, assisting with the documentation, investigation, and resolution of conflict reports and escalating issues to the Director of Patient Services when appropriate.
• Provide administrative support related to scheduling and care coordination while ensuring compliance with agency policies and procedures.

Requirements

• Fluency in English and Spanish or Filipino/Tagalog – required
• Prior experience in home care, healthcare administration, care coordination, scheduling, or a related field preferred.
• Experience with LHCSA, MLTC, personal care, home health services is a plus
• Strong organizational and time-management skills
• Excellent verbal and written communication skills
• Ability to prioritize multiple tasks in a fast-paced environment
• Professional, dependable, patient and compassionate manner
• Strong problem-solving and follow up skills
• Proficiency with HHA exchange, email, scheduling system, and basic computer applications
• Ability to maintain accurate records and handle confidential information
• High school diploma or equivalent required; additional healthcare or administrative training is a plus

We offer a supportive work environment, professional development, and opportunity of growth within the agency. Please submit your resume and a summary of your relevant work experience. In your applicate make sure to indicate whether you can speak Spanish or Filipino/Tagalog, in addition to English.

Disclaimer: Manhattan Homecare Ltd. is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, age or any other legally protected status.

Pay: $25.00 - $30.00 per hour

Expected hours: 40.0 per week

Language:

• Spanish or Filipino (Required)

Work Location: In person