Home Helper / Support Assistant

Are you looking for a role where you can truly make a difference in someone`s life every single day?

Join GreenSquareAccord`s Help at Home service in Walsall and become part of a compassionate team supporting older and vulnerable people across Walsall and surrounding areas to live independently, safely, and with dignity.

Salary - £12.71 per hour

Hours - Bank - Must have availibilty from Monday to Friday 9am-4.30pm

Why This Role Matters

This isnt just about helping with daily tasks its about bringing comfort, companionship, and confidence to people who rely on your support. The relationships you build and the small moments you share can have a lasting impact on someone`s wellbeing and happiness.

About the Role

As a Home Helper, you`ll visit customers in their own homes, offering both practical help and meaningful social interaction.

Your day-to-day will include:

• Walsall based (you will need to have access to your own vehicle)
• Supporting with household tasks such as cleaning, shopping, and ironing
• Accompanying clients to GP or hospital appointments
• Providing short periods of respite for carers, including those supporting loved ones with dementia
• Offering friendly conversation and companionship an essential part of the role
• Keeping accurate records and reporting any wellbeing concerns
• Helping people access other services that could improve their quality of life

Various shifts Monday to Friday 9:00am - 4:30pm

About You

Our role is ideal for someone who is naturally caring, reliable, and approachable, with a genuine passion for helping others; someone who can build trusting relationships, communicate with empathy, support people with patience and understanding, working independently while managing their time effectively, stay observant to changes in wellbeing, and remain flexible in meeting a variety of customer needs.

• Be kind, patient, and a good listener
• Enjoy building relationships and connecting with people
• Be reliable and able to work independently
• Hold a full driving licence and have access to a vehicle (business insurance required)

Travel time and mileage are paid.

If you want a role where you can go home each day knowing youve made a real difference, wed love to hear from you.

Benefits

In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes.

• Trust based flexible working and supportive and friendly teams
• 20 days annual holiday entitlement, increasing to 22 days
• One day off for your birthday
• Opportunity to buy or sell annual leave
• A defined contribution pension scheme GSA matches up to 6% contributions
• We offer a service which provides 24/7 online GP appointments, second medical opinions, health checks, mental health support, 24/7 medical health helpline, wellbeing app, nutrition advice and fitness plans and legal and financial support.
• Access to Blue Light discount card membership
• Confidential Employee Assistance Programme (EAP).
• Cycle to work Scheme
• Eligible for occupational sick pay

All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy. GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the essential eligibility criteria for the role, as detailed in the job description, are guaranteed an interview. If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.