Home Service Supervisor

Description:

Be a Hero and Make a Difference for the Elderly With Your Work

European Service at Home, an Illinois leader of In-Home Services, is currently searching for a committed Care Coordinator at our local Grayslake office. ESAH is an In-Home Service organization dedicated to fulfilling care needs so seniors can continue living at home. Our employees enjoy a work culture that promotes diversity and quality client service.

The ideal candidate will perform responsive and compassionate customer service to our Senior Clients and will be equipped to handle case management and direct supervision of Home Care Aides.

WAGE:

• $25ph on start, based on experience

ESSENTIAL FUNCTIONS
As a Case Coordinator, you will:

• Work in a team environment to assure the accomplishment of the office's workload and goals
• Build and foster trusted, client-centered relationships to keep clients engaged in care services based on the Care Program
• Serve as a resource for technical questions, applications, and problem-solving
• Evaluate, Plan, Coordinate, and Manage Homecare Aides to ensure the client's and the company's best interests
• Maintain a good standing relationship with the Community Care Unit
• Ensure that client and employee records are complete and current

Requirements:

SKILLS:

• Excellent reading and writing skills
• Thoughtful people skills
• Organizational and multitasking under tight deadlines
• Basic computer and office experience
• Ability to effectively delegate

QUALIFICATIONS:

• Excellent communication in English
• Bilingual is a plus
• High School diploma

ESAH BENEFITS:

• Paid training
• Health insurance, Dental, Vision, Life Insurance
• PTO
• Bereavement pay
• Vacation Paid
• Career growth
• Bi-weekly direct deposits