Home Visitor

Home Visitor

Hours: 22.5 hours

Location: Visiting clients in their own homes throughout Arun & Chichester districts with home working and office working as needed

Contract type: Fixed term contract for 3 years

Salary: £16,040.70

Closing date: 1 November at 11:59pm

Interview Date: TBC

Job description: Arun & Chichester Citizens Advice are pleased to have received funding from The National Lottery Community Fund to deliver a vital home visiting service to residents in Arun and Chichester.

We are recruiting an adviser to provide a high quality, effective and efficient advice and information, covering the following issues; income maximisation, including benefit checks, budgeting and debt management but will also include topics such as housing and employment, as well as assisting with benefit appeals and accessing grants. Assisting vulnerable clients who require, due to capability or complexity of the issue, a face-to-face service and, because of a disability or a caring responsibility are not able to attend one of our advice centres.

You will be a highly motivated strong team player with excellent interpersonal and organisational skills. You will have the ability to understand written and oral information of some complexity; have good numeracy skills sufficient to compile accurate financial statements and calculate benefits; and, have effective oral and written communication skills for the purposes of negotiation and reporting. You’ll undertake aspects of advice and casework and provide an appropriate level of support based on the client’s capability.

You must be willing to drive throughout Arun and Chichester but casework can be completed either from home or in our offices.

Essential:

• Use of car with business insurance.
• Commitment to training and continued development
• Good understanding of Data Protection and Safeguarding
• Able to work in a non-judgemental way
• Able to prioritise and work to deadline
• Experience or willingness to learn how to manage a caseload
• Good numeracy skills
• Confident IT user
• Access to a secure, private Wi-Fi connection
• Able to work as a team and independently
• Able to travel throughout Littlehampton, Bognor and Chichester
• Commitment to the aims and principles of the Citizens Advice Service

An advice background is preferred but not essential, full training will be provided.

For general enquiries about the role, please email [email protected] or visit https://arunchichestercab.org.uk/news/paid-vacancies/ to download an application pack.

Pay: £16,040.70 per year

Work Location: On the road