Homeless Support Worker

Job Title: Homeless Support Worker

Job Location: B70 0AJ West Bromwich

Salary: £13.74 per hour

Contract type: Permanent

Working hours: 35 hours per week

Shift Patterns - 7am-3pm or 1pm -9pm. Working 5 days out of 7 which include bank holidays and weekends.

About the role

Chapter House is a 24-hour supported housing project. Our supported housing project is based in West Bromwich and is temporary accommodation, for single homeless people who have support needs. Each person`s stay is for up to one year.

This is a residential scheme which offers choices and chances to those who are homeless and may be ex-offenders. To do this you need to be enthusiastic, confident and non-judgemental.

To ensure the health and well-being of clients through managing health & safety, fire safety, safeguarding issues, managing risk effectively and working in partnership with the county council`s preferred support provider.

The keyworker assists each Client in identifying their support needs and empowering them to acquire the skills to achieve their objectives as set out within the support plan which is reviewed monthly with their key worker.

Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer.

About you

We are currently looking to recruit a full-time support worker who has previous experience working knowledge of the criminal justice system and services for homeless and ex-offenders.

Must have excellent communication skills when working with vulnerable people and want to make a difference. A good team player who can work well under pressure. Ideally have 1 years` experience supporting vulnerable people within a housing or community setting, knowledge of the criminal justice system, knowledge of housing sector, in particular supported housing, and housing benefits.

Clear understanding of managing risk of harm and risk of re-offending, the ability to offer advice and guidance, ability to provide practical support that meets clients` needs and the ability to respond to a crisis whist remaining calm.

Benefits

In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes:

• Trust based flexible working and supportive and friendly teams
• 20 days annual holiday entitlement, increasing to 22 days
• Opportunity to buy or sell annual leave
• A defined contribution pension scheme GSA matches up to 6% contributions
• We offer a service which provides 24/7 online GP appointments, second medical opinions, health checks, mental health support, 24/7 medical health helpline, wellbeing app, nutrition advice and fitness plans and legal and financial support.
• Access to Blue Light discount card membership
• Confidential Employee Assistance Programme (EAP).
• Cycle to work Scheme
• Eligible for occupational sick pay

All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy.

GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the essential eligibility criteria for the role, as detailed in the job description, are guaranteed an interview.

If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.