HoReCa Supervisor

Company Description Multipro Private Limited (MPL), now a Kellogg Tolaram Company, is one of the largest fast-moving consumer goods (FMCG) companies in Ghana, focused on sales and distribution of leading consumer brands. Since beginning operations in 2005 with Indomie, the company has grown the brand into a household name nationwide. MPL’s diverse product portfolio includes Indomie and Minimie noodles, as well as Kellogg’s Cornflakes and Coco Pops, reflecting a strong commitment to quality and innovation. Applicants join a dynamic, growth-oriented environment that values operational excellence and strong customer reach.

Role Description The HoReCa Supervisor is a full-time, on-site role based in Accra, responsible for overseeing sales and distribution activities within the Hotels, Restaurants, and Cafés (HoReCa) channel. Day-to-day tasks include managing and coaching field sales teams, planning and executing route-to-market strategies, and ensuring product availability and visibility across assigned outlets. The role involves building and maintaining strong relationships with key HoReCa customers, negotiating orders and promotions, and monitoring competitor activities. The HoReCa Supervisor will track sales performance, prepare regular reports, and collaborate with marketing and logistics teams to support brand initiatives and timely deliveries. This position requires consistent in-market visits to outlets, timely resolution of customer issues, and adherence to company policies and standards.

Qualifications

• Strong sales, trade marketing, and customer relationship management skills within FMCG or HoReCa channels.
• Experience in team supervision, performance monitoring, and coaching field sales or merchandising staff.
• Excellent communication, negotiation, and problem-solving abilities, with strong interpersonal skills.
• Good analytical and reporting skills, including the ability to use MS Office tools and basic sales tracking systems.
• Proven ability to work on-site in a fast-paced environment, manage multiple priorities, and meet sales targets.
• Relevant diploma or bachelor’s degree in Business, Marketing, Sales, or a related field is preferred.
• Previous experience in FMCG distribution or HoReCa operations in Ghana, especially Kumasi and surrounding regions, is an advantage.
• Valid driver’s license and willingness to travel within assigned territories as required.