Hospice Business Office

Hospice Business Office Coordinator / HR & Payroll Specialist

Location: Santa Fe, NM

Company: Del Corazon

Employment Type: Full-Time

Position Summary

We are seeking a highly organized, detail-oriented, and proactive Hospice Business Office Coordinator to support the daily administrative operations of our growing hospice agency. This position plays a critical role in ensuring efficient office management, payroll processing, billing reconciliation, employee onboarding, HR support, and administrative coordination.

The ideal candidate thrives in a fast-paced healthcare environment, demonstrates exceptional attention to detail, maintains confidentiality, and possesses strong communication and problem-solving skills.

Key Responsibilities

Billing & Revenue Cycle Support

• Reconcile hospice billing and claims data for accuracy and completeness.
• Review billing reports and identify discrepancies for correction.
• Assist with insurance verification and payment tracking.
• Work collaboratively with clinical and finance teams to resolve billing issues.
• Maintain accurate financial records and documentation.

Payroll Administration

• Process payroll accurately and timely.
• Audit timesheets, mileage, PTO, and payroll reports.
• Resolve payroll discrepancies and employee inquiries.
• Maintain payroll records and ensure compliance with company policies.

Human Resources & Recruiting

• Coordinate recruitment activities including posting positions, scheduling interviews, and candidate communication.
• Facilitate employee onboarding and orientation processes.
• Complete background checks, reference checks, and credential verification.
• Maintain personnel files and HR documentation.
• Assist with employee benefits administration and compliance tracking.
• Monitor licensure, certifications, and required training renewals.

Administrative Operations

• Answer phones and provide professional customer service to patients, families, referral partners, and staff.
• Prepare reports, correspondence, and meeting materials.
• Maintain office supplies and coordinate vendor needs.
• Assist leadership with special projects and operational initiatives.
• Support compliance with Medicare, state, and accreditation requirements.
• Manage document filing and record retention processes.

Qualifications

• Minimum 2 years of administrative, HR, payroll, or business office experience.
• Healthcare, hospice, home health, or medical office experience preferred.
• Strong proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Experience with payroll systems and HR platforms preferred.
• Excellent organizational and time-management skills.
• Strong attention to detail and accuracy.
• Ability to maintain confidentiality and professionalism.
• High school diploma required; Associate's or Bachelor's degree preferred.

What We Offer

• Competitive salary
• Medical, dental, and vision benefits
• Paid time off
• Holiday pay
• Professional development opportunities
• Supportive team culture
• Opportunity to make a meaningful impact in hospice care

Why Join Us?

At Del Corazon Hospice, our mission is to provide compassionate end-of-life care while supporting our patients, families, and team members with excellence. If you are passionate about organization, people, and making a difference behind the scenes, we'd love to meet you.