Hospice Intake Coordinator

Hands and Hearts Hospice is a locally owned and operated Hospice company based in Wellesley, MA that services patients throughout Massachusetts. We are a professional, customer-centric, and forward thinking organization that promotes from within. Our goal is to hire experienced and empathetic team members to best serve our Hospice patients and families. We place an emphasis on ensuring our team members have a comfortable work-life balance while providing all the necessary resources to them, so they can excel in their respective roles.

Our work environment includes:

• Environment where team members are valued and respected
• Very competitive pay
• Growth opportunities
• Open communication
• Supportive culture
• Modern office setting
• PTO
• 401K
• Health, Dental, Vision, sShort-term and Life benefits

TITLE OF POSITION: INTAKE COORDINATOR

TITLE OF IMMEDIATE SUPERVISOR: ADMINISTRATOR

RISK OF EXPOSURE TO BLOODBORNE PATHOGENS – LIMITED

DUTIES OF POSITION

Responsible for managing the patient intake process.

POSITION RESPONSIBILITIES

Answer phones, receive all referral/intake information.

Complete referral/intake forms and route them appropriately for admission approval.

Assist in the scheduling of appropriately skilled person to fill the case, inputs scheduling information on the computer.

Check common working files for Medicare Coverage and verification of benefit period.

Perform other duties as directed.

JOB CONDITIONS

Position may be stressful at times.

It is primarily a desk job which essentially involves sitting, standing, stooping and walking, as well as telephone communication.

It requires minimal lifting of office records and printouts.

EQUIPMENT OPERATION

The job requires the ability to utilize a PC, calculator, multi- line telephone, and other related office equipment.

COMPANY INFORMATION

Has access to all patient medical and financial records.

QUALIFICATIONS

1. High school graduate.

2. Experience in a Home Health Care setting preferred.

3. Must be computer literate and able maintain simple records.

4. Must be able to communicate effectively orally and in writing.

Job Type: Full-time

Pay: $60,000.00 - $80,000.00 per year

Experience:

• home health or hospice office: 1 year (Required)

Work Location: In person