Hospital Operations Manager

About the Position

Ninewells Hospital is looking for a motivated, experienced, and highly organised Hospital Operations Manager to support the effective management of hospital services and daily operations. The successful candidate will help ensure that hospital departments operate efficiently, healthcare services meet high standards, and patients receive safe, professional, and compassionate care. This role requires strong leadership, excellent communication, problem-solving abilities, and the confidence to coordinate with different healthcare teams in a busy hospital environment.

Key Responsibilities

• Oversee daily hospital operations and support the smooth running of hospital departments.
• Coordinate with clinical and non-clinical teams to maintain efficient healthcare services.
• Monitor operational performance and identify opportunities to improve service quality.
• Support staff management, workforce planning, scheduling, and resource allocation.
• Ensure hospital procedures comply with relevant healthcare policies and safety standards.
• Help manage operational budgets, supplies, equipment, and departmental resources.
• Review patient feedback and service reports to identify areas for improvement.
• Work with senior management and department leaders to implement operational plans.
• Support effective communication between departments and help resolve operational challenges.
• Promote a safe, clean, organised, and patient-focused hospital environment.

Qualifications and Skills

• Relevant qualifications in healthcare management, business administration, or a related field.
• Previous experience in hospital administration, healthcare operations, or management.
• Strong leadership, organisational, and decision-making skills.
• Excellent communication and interpersonal abilities.
• Knowledge of healthcare operations, patient safety, and service quality standards.
• Ability to manage multiple responsibilities and solve problems effectively.
• Strong teamwork skills and a commitment to continuous improvement.

Compensation and Benefits

• Competitive salary based on qualifications and experience.
• Opportunities for professional development and management training.
• A collaborative working environment with healthcare professionals.
• Opportunities to develop leadership and operational management expertise.
• The chance to contribute to efficient hospital services and an improved patient experience.

Pay: £25.00-£36.00 per hour

Expected hours: 46.0 per week

Benefits:

• Bereavement leave
• Company events
• Cycle to work scheme
• Employee discount
• Employee mentoring programme
• Employee stock ownership plan
• Employee stock purchase plan
• Enhanced maternity leave
• Enhanced paternity leave
• Financial planning services
• Health & wellbeing programme
• Language training provided
• Private medical insurance
• Shuttle service provided
• Unlimited paid holidays
• Work from home

Work Location: In person