Hospitality and Catering Supervisor

About the role

The Hospitality and Catering Supervisor is responsible for the overall leadership and management of kitchen, catering, dining, cleaning, laundry and barista services. The role is accountable for delivering high-quality laundry services, nutritious meals and a positive dining experience for residents, while ensuring all services operate safely, efficiently, within budget and in accordance with aged care, food safety and organisational requirements.

Key responsibilities

• Provide day-to-day leadership, supervision and direction to all kitchen, dining, barista and laundry services employees
• Recruit, induct, train and support staff under direction
• Develop and manage staff rosters to ensure appropriate coverage and efficient use of labour
• Monitor staff performance and undertake coaching, performance development and performance management where required
• Oversee the daily operation of the commercial kitchen, laundry, barista and dining services
• Maintain high standards of food quality, taste, presentation, portion control and service
• Ensure compliance with Food Standards Australia New Zealand (FSANZ) Food Standards Code, relevant State Food Act and Regulations, Food Safety Program requirements and Aged Care Quality Standards
• Prepare and manage annual catering, hospitality and laundry budgets and monitor expenditure against budget targets
• Lead the delivery of a high-quality, dignified and resident-centred dining experience
• Supervise and coordinate cleaning staff and contractors to ensure services are delivered efficiently and to organisational standards

About you

• Demonstrated leadership experience managing multidisciplinary hospitality teams
• Demonstrated understanding of the strengthened Aged Care Quality Standards and Charter of Aged Care Rights
• Experience managing commercial kitchen budgets and financial performance with a demonstrated ability to work within budgets and manage stock effectively
• Strong communication, teamwork, conflict resolution and stakeholder management skills
• Demonstrated commitment to person-centred care and resident wellbeing
• Certificate IV in Kitchen Management or equivalent (Commercial Cookery) with demonstrated knowledge of food safety and HACCP principles
• Experience preparing meals in aged care, healthcare, hospitality or a similar environment and knowledge of nutrition and hydration requirements for older people
• Understanding of workplace health and safety requirements
• Intermediate computer skills including Microsoft Office and electronic management systems
• Food Safety Supervisor Certificate

About us

The Hellenic Community of WA's vision is to be the epicentre of Greek culture in Western Australia. Our mission is to serve the Hellenic Community of Western Australia by providing a continuum of care, from childhood to old age, while uniting individuals through cultural, educational, spiritual and social programs that strengthen our shared identity and support every generation.