Hospitality Host Intern

About Riela Riela is opening contemporary bathhouses across Europe. Our first studio opened in Justicia, Madrid, blending architecture, wellness, and hospitality into a refined communal experience.

We are looking for a Hospitality Host to support the host team and help maintain the calm rhythm and attention to detail that define the Riela experience.

Responsibilities

• Anticipate needs before guests express them
• Maintain the atmosphere: pace, tone, and presence throughout the session
• Guide guests through the experience with discretion and warmth
• Ensure every transition, arrival, laundry, lockers, circuit, departure, is seamless
• Act as a standard-bearer for the Riela experience in every interaction

You Are

• You have worked in 5-star hotel environments, luxury hospitality, or high-end F&B service
• You understand that true hospitality is invisible: guests feel taken care of without knowing why
• You carry yourself with calm and composure, even under pressure
• Detail-oriented & reliable
• Fluent in Spanish and English

Bonus

• Studies in hospitality, tourism, or related fields
• Prior experience at luxury hotels, premium spas, or fine dining
• Students from EHL, Les Roches, Glion, IE University, ESCP, ESADE, Universidad Europea, or similar international hospitality/business schools
• Passion for design, wellness, and contemporary hospitality.