Hospitality Team Member

Three Creeks Luxury Spa is a high-end destination spa committed to creating a serene, restorative experience for every guest. We are seeking a dependable Spa Attendant to join our team. This position supports the operations of our treatment and locker areas, ensuring cleanliness, safety, and seamless flow between guest services.

Position Details

• Status: Part-Time to Full-Time (approximately 20–40 hours per week)
• Compensation: $15 per hour; full-time is elegible for full benefits
• Location: Kingsport, Tennessee
• Available Shifts: Flexible scheduling including evenings and weekends

Duties and Responsibilities (Spa Attendant Function)

• Maintain cleanliness and organization in the locker rooms and adjacent spa areas.
• Support the spa’s laundry operations, including washing, drying, folding, and restocking linens.
• Assist in turning over treatment rooms between guests to ensure readiness and sanitation.
• Perform general cleaning duties in guest and staff areas, including sweeping, mopping, dishes, andrestocking refreshment stations.
• Monitor spa amenities such as water, coffee, and snack displays to maintain presentation and availability.
• Work closely with Spa Coordinators and service providers to ensure smooth daily operations.
• Uphold the calm, professional atmosphere of the spa at all times, supporting the Three Creeks standard of excellence

Duties and Responsibilities (Spa Coordinator Function)

• Greet guests upon arrival with warmth and professionalism, setting the tone for a refined, tranquil experience.
• Manage client check-ins and check-outs, ensuring seamless coordination with massage therapists, estheticians, and other service providers.
• Maintain the spa’s appointment schedule through the booking system, verifying accuracy of timing, service type, and staff assignments.
• Answer guest inquiries, offering detailed knowledge of services, packages, and promotions.
• Handle point-of-sale transactions with accuracy, including service payments, product purchases, and gift card sales.
• Keep the reception and retail areas organized, fully stocked, and visually aligned with the spa’s luxury aesthetic.
• Coordinate daily communication between front desk, treatment staff, and management to ensure smooth operations and guest flow.
• Monitor cleanliness and ambiance in common areas, promptly addressing any issues with lighting, scent, music, or refreshment displays.
• Assist with product inventory management, restocking retail supplies as needed.
• Uphold confidentiality, professionalism, and discretion regarding guest information and internal operations.
• Record and report any scheduling conflicts, equipment issues, or client feedback promptly to management.
• Contribute to maintaining a calm, elegant environment that reinforces the Three Creeks Luxury Spa brand and standard of excellence.

Qualifications

• Prior experience in housekeeping, hospitality, or spa environments preferred.
• Ability to lift, carry, and transport up to 50 lbs and navigate stairs safely with loads.
• Reliable, detail-oriented, and capable of maintaining a consistent work pace.
• Professional demeanor and commitment to maintaining guest privacy and comfort.
• Availability to work flexible hours, including weekends and evenings.
• High school diploma required

The single-most important determining factor will be your overall attitude and how you get along with others. We are interested in building a tight-knit, family/team environment, and will not add anyone who is a personality threat to that balance, no matter their level of skill.

Pay: $15.00 per hour

Expected hours: 20.0 – 30.0 per week

Benefits:

• Employee discount
• Paid training

Education:

• High school or equivalent (Required)

Work Location: In person