Host

At Old Yale Brewing, our Hosts are the first smile, first conversation, and first impression of the OYB experience. As a Host, you'll create a warm and welcoming atmosphere by greeting guests, managing reservations and seating, answering guest inquiries, and supporting smooth front-of-house operations. You'll also assist with merchandise and beer-to-go sales, helping guests take home a piece of the OYB experience while contributing to the memorable moments that inspire our community one person, one beer, and one experience at a time.

Key Responsibilities

• Welcome guests and create an exceptional first impression.
• Manage reservations, waitlists, and seating arrangements to ensure a smooth guest experience.
• Respond to guest inquiries in person and over the phone.
• Maintain knowledge of menus, promotions, events, merchandise, and brewery products.
• Support front-of-house operations by preparing, clearing, and resetting tables as needed.
• Assist guests with merchandise, beer-to-go, and retail purchases.
• Maintain clean, organized, and guest-ready dining and reception areas.
• Communicate effectively with Servers, Kitchen staff, and leadership to support service flow.
• Follow food safety, liquor service, and workplace safety requirements.
• Contribute to a positive team environment and assist wherever needed to support restaurant operations.

Key Qualifications

• Previous hospitality, customer service, retail, or restaurant experience is an asset.
• Passion for creating memorable guest experiences.
• Friendly, outgoing, and confident communicator.
• Strong organizational and multitasking skills.
• Comfortable learning and using reservation and POS systems.
• Ability to work efficiently in a fast-paced environment.
• Valid Serving It Right certification is an asset.
• Ability to stand, walk, bend, lift, and carry up to 40 lbs.
• Flexible availability, including evenings, weekends, and holidays.
• Passion for hospitality, great food, and craft beer.

Come as you are and be who you wish. Old Yale Brewing is an equal opportunity employe