Host

WHO WE ARE:

At The Flatiron Room, we craft unforgettable dining and drinking experiences in an atmosphere of understated luxury.  Our kitchen is led by Michelin-starred Culinary Director Jiho Kim, who has curated a menu of New American cuisine infused with Asian influences.

We seek passionate individuals eager to learn, grow, and contribute to an exceptional hospitality experience. Our team members embody kindness, integrity, and responsibility—both inside and outside the restaurant. We value collaboration and believe in treating others with the same warmth and respect we would want for ourselves.

JOB DESCRIPTION:

As a Host, you will greet guests as they enter the restaurant in a courteous, friendly, and helpful manner. Take reservations or put guests on wait lists and answer phone calls. Provide menus and show guests to their seats. Bid Guests farewell, ensuring we exceeded their expectations.

JOB STANDARDS:

• Follow all policies and procedures as outlined by the company.
• Maintain a positive attendance record by reporting to work for assigned shifts at the scheduled time.
• Follow all sanitation and safety standards set forth by the company.
• Meet all uniform, appearance, and grooming standards as specified by the company.
• Maintain our guest service philosophy by following guest service standards.
• Accommodate special seating requests for guests whenever possible.
• Communicate reservations for large parties to the management and kitchen staff to ensure readiness.
• Conduct a first greeting with guests within 15 seconds of guests entering the restaurant with a smile.
• Understand table numbering procedures and rotate tables properly through server sections.
• Upon seating, offers guests menus and informs them of their server's name.
• Bid guests farewell upon departing, ensuring their satisfaction and inviting them to return.
• Perform assigned sidework duties satisfactorily.
• Follow all end-of-shift checkout procedures as outlined by the company.
• Maintain a good team environment by assisting other team members with their station duties.

JOB REQUIREMENTS:

• Must be able to read and communicate in English clearly and effectively.
• Must demonstrate enthusiasm and commitment to guest satisfaction.
• Must be able to walk and stand for extended periods of time.
• Must possess the ability to use the iPad with OpenTable.

 

BENEFITS:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401k
• Paid Time Off
• Paid Sick Leave
• Paid Family Leave
• Career Advancement Opportunities,
• Professional Training
• Regularly Scheduled Team Building Activities

 

COMPENSATION RANGE:

$20 or based on experience