Host

Responsibilities:

• Greet and welcome guests with a friendly and positive attitude
• Escort guests to their designated tables and provide menus
• Manage the waitlist and seating arrangements to ensure efficient table turnover
• Answer phone calls and assist with reservations or inquiries
• Maintain cleanliness and organization of the host/host station and lobby area
• Collaborate with servers, kitchen staff, and management to ensure smooth operations
• Provide exceptional customer service by addressing guest concerns or special requests

Requirements:

• Previous experience in hospitality or customer service preferred
• Familiarity with Aloha POS or similar point-of-sale systems is a plus
• Knowledge of food service industry practices and standards
• Excellent phone etiquette and communication skills
• Ability to multitask in a fast-paced environment
• Strong organizational skills and attention to detail
• Positive attitude and ability to work well as part of a team

Please note that this is a general job description for a Host/Host position. Duties may vary depending on the specific establishment, such as a restaurant, hotel, or event venue.

Job Types: Full-time, Part-time

Pay: $16.00 - $17.00 per hour

Benefits:

• Flexible schedule

Work Location: In person