Host

Emish Restaurant is a Ukrainian and European restaurant located in Federal Way, WA. We are looking for a friendly, welcoming, and reliable Host to be the first point of contact for our guests and help create a positive dining experience from the moment they arrive.

The ideal candidate is friendly, organized, attentive, and able to communicate professionally with guests and restaurant staff in a busy environment.

What You'll Do

• Welcome and greet guests warmly upon arrival
• Create a friendly and professional first impression
• Manage the restaurant entrance and waiting area
• Manage the seating of guests and maintain an organized table rotation
• Escort guests to their tables and provide menus
• Communicate wait times accurately to guests
• Maintain the waitlist and guest seating information
• Answer phone calls and respond to basic guest questions
• Take and manage reservations when applicable
• Communicate guest requests and special occasions to servers and management
• Monitor table availability and coordinate seating with servers
• Communicate with servers, bussers, bartenders, and kitchen staff to support smooth service
• Assist with takeout orders and guest inquiries when needed
• Keep the host stand, entrance, and waiting area clean and organized
• Help maintain the overall appearance and cleanliness of the restaurant
• Assist with clearing and resetting tables when needed
• Assist other restaurant team members during busy periods
• Handle customer concerns professionally and involve management when necessary
• Follow restaurant policies and procedures
• Complete opening and closing duties as assigned
• Maintain a professional, positive, and welcoming attitude throughout the shift

Work Schedule: Full-time or part-time; schedule will be discussed during the interview. Weekend and holiday availability is required.

PayCompensation: $18-20/h + tip.

Benefits:
Full-time employees are eligible for competitive employee benefits including paid sick leave (1 hour per 40 hours worked), partial employer-covered medical insurance (75% for full-time employees), and paid vacation: 1 week after 1 year of employment and 2 weeks after 2 years.

Required Qualifications

• Excellent customer service and communication skills
• Friendly, welcoming, and professional attitude
• Ability to communicate clearly with guests and restaurant staff
• Ability to remain calm and professional in a busy environment
• Strong organizational and multitasking skills
• Ability to manage multiple guest requests at the same time
• Strong attention to detail
• Ability to work effectively as part of a team
• Reliable and punctual
• Professional appearance and behavior
• Ability to stand and walk for extended periods
• Ability to work weekends and holidays