Rocco's Restaurant & Bar
Host
23 days ago
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Important information
Contract type:
Part time
Salary:
From $35,360 / year
Location:
Wilmington, MA, USA
Work mode:
Onsite
Published on:
29 September 2026
What they need
Job Summary
We are seeking an energetic and personable Host to create a welcoming atmosphere for our guests. As the first point of contact, you will ensure every guest feels valued and comfortable from the moment they arrive. Your positive attitude and excellent communication skills will set the tone for an exceptional dining experience. This role offers an exciting opportunity to showcase your hospitality talents while working in a lively, fast-paced environment. Paid position with opportunities for growth and development within our dynamic team.
Duties
- Greet guests warmly with enthusiasm and genuine friendliness, making them feel at home
- Manage reservations and seating arrangements efficiently using POS systems such as Aloha POS or Micros POS
- Maintain a clean, organized host stand and waiting area to ensure a professional appearance
- Communicate effectively with servers, kitchen staff, and management to coordinate guest seating and special requests
- Answer phone inquiries promptly, providing accurate information about wait times or reservation details
- Assist guests with seating, answer questions about the menu or restaurant policies, and address any concerns courteously
- Support guest relations by ensuring a smooth flow of service and fostering a positive atmosphere throughout the restaurant
Requirements
- Previous experience as a host/hostess or in food service is highly preferred
- Strong customer service skills with a friendly, approachable demeanor
- Excellent communication skills, both verbal and written, including phone etiquette
- Familiarity with restaurant POS systems such as Aloha POS or Micros POS is a plus
- Experience in hospitality, guest services, serving, or hotel environments is advantageous
- Ability to handle multiple tasks efficiently in a fast-paced setting while maintaining professionalism
- Knowledge of food service operations and guest relations practices is desirable
Join our team and be part of an energetic environment where your hospitality skills shine! We value enthusiastic individuals dedicated to delivering memorable experiences for every guest.
Job Type: Part-time
Pay: From $17.00 per hour
Benefits:
- Employee discount
Work Location: In person
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