Host

Overview

We are seeking a friendly and organized host/hostess to join our dynamic team. As the first point of contact for our guests, you will play a key role in creating a warm atmosphere and ensuring an exceptional guest experience. Your ability to communicate and manage guest relationships effectively will be key to your success in this position.

Things to Do

Greet and greet guests upon arrival, ensuring a warm and friendly atmosphere.

Effectively manage reservations and seating arrangements using POS system.

Inform guests of wait times and provide updates as needed.

Assist guests with inquiries about menus, restaurant services, and special events.

Keep host/host area clean and organized.

Work with restaurant staff to ensure a smooth service flow and guest satisfaction.

Handle telephone calls with professionalism, providing information and assistance as needed.

Resolve guest issues promptly and effectively to enhance guest relationships.

Qualifications

Previous customer service or hospitality experience preferred, but not required.

Strong verbal and written communication skills.

Familiarity with buffet POS or similar point of sale system is a plus.

Excellent telephone etiquette and interpersonal skills.

Ability to work in a fast-paced environment while maintaining a positive attitude.

Strong organizational skills and attention to detail.

Passionate about providing excellent customer service in a restaurant or hospitality setting.

Join us in providing an exceptional hospitality experience that keeps our guests coming back!

Job Type: Full-time

Pay: $13.00 - $15.00 per hour

Work Location: In person