Host

Job Overview
We are seeking a friendly and organized Host/Host to join our dynamic restaurant team. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and a smooth dining experience. You will play a crucial role in managing guest relations, seating arrangements, and overall customer satisfaction in a fast-paced environment.

Duties

• Greet guests upon arrival with a friendly demeanor and ensure they feel welcomed.
• Manage the seating chart and assign tables based on guest preferences and availability.
• Communicate effectively with servers and kitchen staff to ensure timely service.
• Answer phone calls with professional phone etiquette, taking reservations and providing information about the restaurant.
• Assist with guest inquiries and provide exceptional customer service throughout their dining experience.
• Maintain cleanliness and organization of the host/host station.
• Handle guest complaints or concerns promptly and professionally, ensuring a positive resolution.
• Utilize RESY system for managing reservations and tracking guest preferences.

Skills

• Strong guest relations skills with a focus on hospitality and customer service.
• Previous experience in a restaurant setting is preferred but not required.
• Familiarity with RESY POS or similar point-of-sale systems is advantageous.
• Excellent communication skills, both verbal and written, to interact effectively with guests and team members.
• Ability to multitask in a busy environment while maintaining attention to detail.
• A positive attitude and willingness to help others contribute to an enjoyable dining experience for all guests.

Join our team as a Host/Host where your role is vital in creating memorable experiences for our guests!

Job Types: Full-time, Part-time

Pay: $8.50 - $12.82 per hour

Benefits:

• Employee discount
• Flexible schedule

Ability to Commute:

• North Myrtle Beach, SC 29582 (Required)

Ability to Relocate:

• North Myrtle Beach, SC 29582: Relocate before starting work (Required)

Work Location: In person