HOST

Position Description: We are looking for friendly folks like you to join our team! Metro Diner is known for warm, welcoming service, familiar faces, and award-winning food. At Metro Diner, “simply delicious” defines our food and 100% Guest Satisfaction is our main priority. We don’t just speak about our culture – we live and breathe it every day – it’s who we are!

A Host is a personal representation of the overall hospitality and quality of the restaurant. It is of utmost importance for you to make sure each Guest receives a cheerful and sincere greeting. You must also make sure every Guest is sincerely thanked and invited to come back and dine with us.

We have:

• A great team that’s waiting for you to join!
• A family-oriented business model
• Competitive benefits
• Paid vacation
• Long-term career growth

You have:

• A genuine SMILE!
• A commitment to ensuring that Metro Diner presents a positive image through warm welcoming and sincere thanks as Guests depart
• The people skills to calmly and professionally communicate with Guests, Team Members, and Vendor Partners
• The ability to seat Guests at tables as quickly as possible
• The understanding of how to accurately record Guest names on a wait list
• The efficiency to answer the telephone by the second ring
• Organizational skills to keep the front of the diner tidy and attractive

You may also have:

• Experience as a Host in a fast-paced work environment
• Working experience in providing accurate wait times to Guests
• Poise and grace to handle Guests’ questions and complaints about wait times
• Familiarity with sound systems to call Guests and headsets to communicate with Team Members
• The motivation to work with servers, expo, and bussers to ensure efficient operations focusing on Guests’ needs