ITL Group
Host
1 month ago
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Important information
Contract type:
Permanent, Part time
Salary:
$33,280 – $39,520 / year
Location:
Fayetteville, GA, USA
Work mode:
Onsite
Published on:
3 October 2026
What they need
We're looking for a warm, polished Host to be the first and last impression of our restaurant. You'll set the tone for every guest's experience — greeting them with genuine warmth, managing the flow of the dining room, and making sure every table turn feels seamless rather than rushed.
Benefits:
- 10 Days Paid Time Off per year
- Health, Vision, and Dental Insurance after the Review Period
- 401(k) after the Review Period
What you'll do:
- Greet and seat guests promptly with a friendly, professional demeanor that reflects our brand
- Manage reservations, walk-ins, and waitlists using our reservation system OpenTable
- Balance the dining room strategically — pacing seating to support kitchen flow and server sections without overwhelming any one area
- Answer phones, confirm reservations, and handle special requests (allergies, celebrations, large parties)
- Maintain a clean, organized host stand and entryway
- Communicate clearly with servers, managers, and kitchen staff about table status, VIPs, or special occasions
- Handle guest concerns or wait-time frustrations with grace and problem-solving instincts
- Assist with light bussing, menu updates, or table resets as needed during peak periods
What we're looking for:
- A genuine people-person with a calm, confident presence — comfortable with both regulars and first-time guests
- Strong multitasking skills; you can manage a full waitlist and a ringing phone without losing your composure
- Sharp attention to detail and an instinct for reading a room
- Previous host, server, or hospitality experience preferred, ideally in an upscale casual or fine dining setting
- Professional appearance and communication style that matches an elevated dining atmosphere
- Reliable, punctual, and a team player who pitches in wherever needed
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