Host

Position Overview

The Host is the first point of contact for guests at Press Club Ballad Brewing. This role is essential to creating a warm, welcoming atmosphere and ensuring a smooth dining experience from the moment guests arrive until they are seated.

Requirements

Age: Must be at least 16 years of age or older
Availability: Must have weekend availability (Friday, Saturday, and/or Sunday)

Key Responsibilities

• Greet all guests with a friendly and professional demeanor
• Manage the reservation system and waitlist efficiently
• Answer phone calls and assist with inquiries and reservations
• Escort guests to their tables and present menus
• Communicate wait times accurately and keep guests informed
• Coordinate with servers and management to ensure proper table rotation
• Maintain cleanliness and organization of the host stand and entrance area
• Assist with to-go orders when needed
• Thank guests as they leave and invite them to return

Qualifications

• Strong communication and interpersonal skills
• Friendly, outgoing personality with a positive attitude
• Ability to multitask and remain calm under pressure
• Professional appearance and demeanor
• Punctual and reliable
• Previous host or customer service experience preferred but not required

Physical Requirements

• Ability to stand and walk for extended periods
• Ability to lift up to 20 lbs occasionally

What We Offer

• Flexible scheduling
• Team-oriented work environment
• Employee meal discounts
• Opportunities for growth within our expanding restaurant group

Job Types: Full-time, Part-time

Pay: From $13.00 per hour

Work Location: In person