Latino Restaurant

Job Overview We are seeking a friendly and organized Host/Hostess to join our dynamic team. In this role, you will be the first point of contact for our guests, responsible for creating a welcoming atmosphere and ensuring a smooth dining experience. You will manage reservations, greet guests, and assist with seating arrangements while providing exceptional customer service.
Responsibilities
<ul>
<li>Greet guests warmly upon arrival and escort them to their tables.</li>
<li>Manage reservations and waitlists efficiently using POS systems such as Toast tables or Micros POS. (Training provided)</li>
<li>Maintain an organized seating chart to optimize table turnover while ensuring guest comfort.</li>
<li>Answer phone calls with professionalism, providing information about the restaurant and taking reservations.</li>
<li>Collaborate with the serving staff to ensure timely service and guest satisfaction.</li>
<li>Handle guest inquiries and concerns promptly, demonstrating excellent guest relations skills.</li>
<li>Uphold cleanliness and organization in the host/host area, contributing to a positive dining environment.</li>
</ul>
Experience
<ul>
<li>Previous experience as a Host/Host or in a similar role within the food service or hospitality industry is preferred.</li>
<li>Strong customer service skills with a focus on guest satisfaction.</li>
<li>Excellent communication skills, both verbal and non-verbal, to interact effectively with guests and team members.</li>
<li>Familiarity with POS systems (Toast Tables or Micros POS) is a plus but not required; training will be provided.</li>
<li>Experience in hospitality or guest relations is advantageous but not mandatory. Join our team and be part of an exciting environment where your contributions make a difference in our guests' dining experiences!</li>
</ul>
Job Type: Part-time
Pay: $16.00 - $18.00 per hour
Benefits:
<ul>
<li>Employee discount</li>
</ul>
Work Location: In person

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