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The Merchant Kitchen & Drinks

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21 days ago

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Important information


Contract type:

Permanent

Salary:

$49,920 – $60,320 / year

Location:

Boston, MA, USA

Work mode:

Onsite

Published on:

6 October 2026

What they need


The Merchant Kitchen & Drinks is seeking a dependable and team-oriented Food Runner to support daily restaurant service and help ensure food orders reach guests accurately and efficiently. This role involves delivering food and beverages to tables, assisting servers, maintaining organized service areas, and communicating order details with kitchen and front-of-house team members. The ideal candidate is attentive, reliable, and comfortable working in a busy restaurant environment.

Key Responsibilities

  • Deliver food and beverages to guests promptly and professionally
  • Verify order details and table information before delivering items
  • Communicate with kitchen staff and servers to maintain efficient order flow
  • Assist servers with routine guest-service needs during busy periods
  • Ensure food is presented and delivered according to restaurant standards
  • Help clear and organize tables as needed
  • Maintain clean, organized, and properly stocked service stations
  • Restock plates, utensils, napkins, trays, and other service supplies
  • Monitor completed orders and help coordinate timely delivery to guests
  • Communicate guest requests or order concerns to servers and kitchen staff
  • Assist with opening, closing, and routine restaurant duties
  • Follow food-safety, sanitation, cleanliness, and workplace procedures
  • Work cooperatively with kitchen, server, host, and management teams

Qualifications

  • Previous food runner, restaurant, café, hospitality, or customer-service experience is helpful
  • Friendly, professional, and respectful approach to guests
  • Strong communication and teamwork skills
  • Reliable, punctual, and responsible
  • Comfortable working in a fast-paced restaurant environment
  • Good attention to order accuracy and table details
  • Able to remain organized while handling multiple orders
  • Able to follow written and verbal instructions
  • Willingness to learn restaurant procedures and service standards
  • Ability to work effectively as part of a team

Benefits

  • On-the-job training and support
  • Flexible scheduling may be available
  • Employee meal discounts or restaurant perks may be available
  • Opportunities to develop restaurant and customer-service skills
  • Supportive and team-oriented work environment
  • Additional benefits may vary by position and location

About the Company

The Merchant Kitchen & Drinks provides a welcoming restaurant environment focused on food, beverages, hospitality, and attentive guest service. The kitchen and front-of-house teams work together to maintain efficient order flow and provide customers with a positive dining experience.

Pay: $24.00 - $29.00 per hour

Expected hours: 34.0 per week

Benefits:

  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Work Location: In person

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