Host

Los Tios - Host

POSITION SUMMARY:

As host, you'll be the conductor of the orchestra that is service. You are the first impression of the restaurant and set the tone for guests' experiences. You will answer phones, and be responsible for seating guests according to server availability. Your attention to detail and communication are critically important. You are also the last note of the experience, and will wish guests farewell and invite them to come back.

ESSENTIAL DUTIES:

• Greet and welcome guests in a friendly, professional manner.
• Manage the waitlist, reservations, and seating rotation to ensure efficient guest flow.
• Escort guests to tables and provide menus or other necessary materials.
• Answer phones, respond to guest questions, and provide accurate information about the restaurant.
• Communicate with servers, managers, and other team members regarding seating and guest needs.

WORK PREPARNESS AND REQUIREMENTS

• Ability to remain in a stationary position and/or move throughout the restaurant for extended periods.
• Ability to frequently walk between the entrance, host stand, dining areas, and tables.
• Ability to occasionally bend, reach, stoop, or crouch when performing job duties.
• Ability to lift, carry, push, or pull items weighing up to 10–25 pounds, if this is genuinely required for the position.
• Ability to communicate effectively with guests and team members in a busy restaurant environment.