Host

Overview
East End Bistrot is seeking a friendly and organized Host/Hostess to join our small, dynamic team.

East End is a cozy bistrot serving high quality, simple French-Asian fare in a chic yet inviting atmosphere with relaxed but professional service.

The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and providing exceptional customer service. This role is crucial in creating a positive dining experience and maintaining the flow of operations within the restaurant.

Duties

• Greet guests as they arrive and escort them to their tables, ensuring a pleasant first impression.
• Manage reservations and waitlists efficiently, utilizing OpenTable to track guest flow.
• Maintain cleanliness and organization of the front-of-house area and bathrooms
• Communicate effectively with servers and kitchen staff to ensure timely service.
• Address guest inquiries and concerns promptly, enhancing overall guest relations.
• Assist with phone etiquette by taking reservations or answering questions regarding the menu or restaurant policies.
• Collaborate with team members to ensure smooth operations during peak hours.

Requirements

• Previous experience as a Host/Hostess or in a similar role within the food service industry is preferred.
• Strong customer service skills with a focus on hospitality and guest satisfaction.
• Excellent communication skills, both verbal and written, to interact effectively with guests and team members.
• Familiarity with OpenTable is a plus.

Job Type: Part-time

Pay: From $15.00 per hour

Benefits:

• Flexible schedule

Work Location: In person