Host

At Blueridge Restaurant Group, our Hosts are the first and last impression our guests have of the restaurant. We are seeking warm, polished, and hospitality-driven individuals who enjoy creating exceptional first impressions and ensuring every guest feels genuinely welcomed. If you thrive in a fast-paced environment, enjoy connecting with people, and take pride in creating memorable experiences, we'd love to meet you.

What You’ll Enjoy:

• Competitive pay
• Paid training and ongoing development
• Medical, dental, and vision benefits
• Opportunities for advancement within a growing restaurant group
• A professional, team-oriented culture built on hospitality and excellence

Responsibilities of our Hosts:

• Create a warm, genuine, and memorable first impression by welcoming every guest with professionalism and enthusiasm.

• Manage reservations and waitlists using OpenTable while maximizing seating efficiency and guest satisfaction.

• Escort guests to their tables while introducing them to their server and ensuring a seamless handoff.

• Maintain awareness of reservation notes, special occasions, VIP guests, accessibility needs, and seating preferences.

• Communicate effectively with managers, servers, and support staff to ensure smooth dining room flow.

• Answer incoming phone calls professionally while assisting guests with reservations and restaurant inquiries.

• Maintain a polished, organized, and inviting entrance and lobby at all times.

• Monitor dining room pacing and table availability to provide an exceptional guest experience.

• Assist with resetting tables and supporting the dining room as needed.

• Demonstrate thorough knowledge of menus, beverages, gift cards, and restaurant offerings.

• Complete opening, running, and closing side work, including rolling silverware, polishing menus, stocking supplies, and maintaining the cleanliness of the entrance and dining room.

• Support teammates and contribute to a positive, hospitality-focused culture.

• Performs additional responsibilities, although not detailed, as requested by a manager at any time.

• Previous restaurant or hospitality experience preferred (but not required).

• Strong customer service and communication skills.

• Comfortable learning and using reservation systems such as OpenTable.

• Ability to multitask while maintaining professionalism and composure.

• Able to report to work as scheduled, including evenings, weekends, and holidays.

• Ability to stand for extended periods and lift up to 20 pounds occasionally.

• Professional appearance consistent with company standards.

• Clean and neat appearance

• Ability to work in a fast-paced, team-oriented environment

• Must be able to communicate clearly