Host

Summary/Objective As the first team member our guests encounter when entering the building, our Hosts are essential to a positive guest experience.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Responsible for greeting incoming and departing guests.
• Answers incoming calls to the restaurant and provides appropriate service.
• Manages the flow of guests into the dining and bar areas, provides accurate wait times to incoming guests, if appropriate.
• Demonstrates problem resolution with customer relations and escalates communication to Management as needed.
• Works as a team with other Hosts, Servers, Bartenders, and support staff to ensure Schulson Collective steps of service are met at all times.
• Creates memorable experience to build repeat business. Inform guests of other Schulson Collective restaurants.
• Candidates must be available to work nights and weekends.
• Performs other duties as assigned.

Required Education and Experience

• Prior knowledge/use of OpenTable preferred.
• Minimum one (1) to two (2) years prior experience in client-facing role.
• Strengths must include multi-tasking, problem resolution, and customer relations.
• Must have excellent written and verbal communication skills.
• Must be a team player with a strong work ethic.
• Exceptional hospitality/guest relations.

For more information on the Schulson Collective please visit www.michaelschulson.com.

More detail about Double Knot - Delray part of Schulson Collective