Host - Front Office

Summary

You will be responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires.

Qualifications

• Ideally with Bachelor’s degree or diploma in Hospitality Management, Tourism, or a related field.
• Excellent communication skills in both spoken and written English
• Proficiency in Microsoft Office and general computer literacy
• Familiarity with hotel PMS systems (e.g., Opera, Opera Cloud, or similar)
• Work or internship experience in hotel front office or concierge experience, preferably in an international hotel.
• Good customer service, communications and interpersonal skills are a must.