Host, Volunteer Services (Part-Time)

Posting Details

Position Information

Position Title

Host, Volunteer Services (Part-Time)

Department

Volunteer Services - 082

Position Summary

The American Museum of Natural History is one of the world’s preeminent scientific and cultural institutions, and has as its mission to discover, interpret, and disseminate information about human cultures, the natural world, and the universe through a wide-ranging program of scientific research, education, and exhibition.

The Volunteer Services department is seeking part-time Hosts to assist and provide support for bookable and public tour groups. Duties include assisting the Manager of Volunteer Services with greeting tour groups, distributing and maintaining tour radios, and collecting radios at the end of the tours. This position also support miscellaneous tasks in the Volunteer Services office and frontline staff during group tour blackout periods.

This position is expected to work regular weekend hours. Flexible availability, including holiday availability, is essential.

Job duties include, but are not limited to:

• Assist with bookable tour by greeting groups, distributing radios, and introducing guides.
• Sanitize and set up tour devices after each tour.
• Assist guides with the start of public tours, special request tours, and distributing and cleaning radios as needed through the end of the day.
• Complete additional tasks such as printing arrival signs, laminating tour slips, changing tour sign magnets, and staffing the information desk.
• Update the tour attendance log and enter tour attendance data into spreadsheets.
• Support frontline staff during group tour blackout periods.

The expected salary for the Host is $20/hour. This position is overtime-eligible.

Pay will be determined based on several factors. The hiring range for the position at commencement is based on the type of work and the scope of responsibilities. The salary and placement offered is based on a number of individualized factors, including, but not limited to, skills, knowledge, training, education, credentials, areas of specialization, and depth and scope of experience.

Minimum Qualifications

• High School Diploma or equivalent.
• Customer service experience working in a fast-paced environment.
• Proficiency in Microsoft Office Suite (especially Word, Excel, and Outlook).

Preferred Qualifications

Physical Demands

• Must be able to remain in a stationary position (sitting or standing) for prolonged periods.
• Must be able to occasionally lift up to 20 pounds.
• Must be able to move about the Museum campus.
• Positioning/change of positioning: Must be able to frequently position oneself/body to accomplish job duties.

Category

Total Number of Scheduled Hours Per Pay Period

40

Union Status

Non-Union

FLSA

Non-Exempt

Expected Salary Minimum

$20/hour

Expected Salary Maximum

$20/hour