Host/Cashier

Overview

This job role is for Friday & Saturday nights. If you do not have regular, consistent availability for these nights, this is not a good fit for you.

Join our dynamic team as a Host/Cashier, where you'll be the welcoming face of our establishment and a vital part of our guest experience. In this energetic role, you will manage reservations, greet and seat guests, handle transactions accurately, manage any wait lists, manage pool times and ensure smooth operations at the pool room register. Your enthusiasm, organizational skills and directness will help create a memorable experience for every guest while maintaining efficient table and payment management. This paid position offers an exciting opportunity to develop your hospitality and customer service skills in a fast-paced environment.

Responsibilities

• Greet guests warmly upon arrival, providing excellent guest relations and ensuring a positive first impression
• Manage restaurant reservations using reservation management systems to optimize seating arrangements. Management pool room system and wait lists.
• Answer phone calls professionally, providing information about wait times, reservations, and menu inquiries with proper phone etiquette
• Seat guests efficiently, coordinate table assignments, and communicate with the service team to ensure timely seating
• Process customer transactions accurately using cash handling and credit card processing
• Maintain cleanliness and organization at the register and dining area to uphold food safety standards and a welcoming environment
• Assist with guest inquiries, resolve concerns promptly, and foster a hospitable atmosphere that encourages repeat visits

Skills

• Strong communication skills with the ability to engage positively with guests and team members
• Self starting and observational awareness to see problems or management points without guidance
• Excellent organizational skills to manage reservations, seating arrangements, and payment processing efficiently
• Basic math skills for handling cash transactions accurately
• Ability to multitask effectively in a fast-paced environment while maintaining professionalism and courtesy

Pay: $14.16 - $19.23 per hour

Expected hours: 15.0 per week

Benefits:

• Employee discount

Work Location: In person