Hostess

The responsibilities and essential job functions of the Hostess role include but are not limited to the following:

Provides a friendly and personalized welcome for guests

Offers attentive service and adapts to any constraints guests may have

Heeds any remarks made by guests and ensures follow-up

Establishes good relations with guests, offering advice and fostering customer loyalty

Prepares the welcome desk and seat allocation.

Takes the reservations and maintains reservation book

Welcomes guests and provides the best seats available

Cleans and tidies the restaurant and preparation after closing

Before every work shift, finds out about dish composition and any shortages

Organizes his/her work to suit business demands, events, and guest preferences

Ensures the equipment used remains in good condition.

Desired Candidate Profile

Good command of written and spoken English communication skills

Strong interpersonal and problem-solving abilities are essentials.

Having Hotel Restaurant experience is an advantage

Guest oriented, service minded and attention to quality

Detail oriented having good sales acumen

Dynamic and presentable at all times