HOST(ESS)

WE LOVE OUR WORK.:

General Accountabilities:

• Greeting guests with a warm and friendly attitude as they enter the establishment and get them seated.

• Providing guests with menus and answering any initial questions.

• Coordinates and controls the flow of the seating chart, optimizing an even workload for all staff.

• Engaging with guests to ensure they’re provided with exceptional customer service.

• Answering calls, taking reservations, responding to complaints, and helping to resolve them.

• Helping team members with other tasks in the restaurant as needed.

• Operates a cash register/P.O.S. System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities.

• Quotes accurate waiting times and handles guest waiting lists or reservations in accordance with established procedures.

BRING US YOUR BEST.:

Qualifications:

• Prior customer service experience in a fast-paced environment preferred.

• Previous cash handling experience a plus.

• Ability to multitask and problem solve.

• Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.

• Ability to stand and walk throughout the duration of shift.

• Excel at working independently and as part of a team.

• Must obtain a Bossier ABO and LACT.