Hostess

A luxury hideaway on the northeast coast of Mauritius, Constance Prince Maurice blends timeless elegance, serene surroundings, and exceptional service. Working here means joining a passionate team where excellence is a mindset, every detail counts, and hospitality is celebrated as a true art form.

We are looking for a friendly, professional, and well-presented Hostess to be the first point of contact for our guests. The Hostess will warmly welcome customers, manage seating arrangements, coordinate reservations, and ensure that every guest receives a positive and welcoming experience from arrival to departure.

• Greet and welcome guests in a warm, friendly, and professional manner.

• Manage guest arrivals, reservations, and seating arrangements efficiently.

• Escort guests to their tables and provide menus when required.

• Maintain an accurate seating plan and coordinate table availability with the service team.

• Answer phone calls, respond to guest inquiries, and handle reservation requests.

• Manage waiting lists and provide guests with accurate estimated waiting times.

• Monitor the dining area to ensure guests are comfortable and properly attended to.

• Communicate effectively with waiters, supervisors, kitchen staff, and management.

• Handle guest requests, concerns, or complaints professionally and escalate issues when necessary.

• Maintain a clean, organized, and welcoming reception/hostess area.

• Assist with special events, VIP guests, and group bookings.

• Ensure that company standards for customer service, grooming, and hospitality are consistently maintained.

• Perform other duties as assigned by management.

• Excellent verbal communication and people skills with a genuine customer-focused approach.

• Minimum SC or any other relevant qualifications.

• Proven work experience as Hostess or in similar hospitality role will be any advantage.

• Professional appearance and positive attitude.

• Ability to remain calm and organized in a busy environment.

WORK WITH CONSTANCE

 🌿 Join a team where well-being, career development, and collaboration are at the heart of everything we do.

• We believe in continuous learning and growth to help our teams achieve their full potential.
• A strong family spirit is part of our identity, we support and care for one another.
• We offer international career opportunities, allowing you to develop within a renowned luxury hospitality group.
• Our passion for luxury hospitality is reflected in every detail of the guest experience.
• We are committed to environmental and societal contributions, integrating sustainability into everything we do.

🌿 We want our team members to feel valued and supported, offering a work environment that encourages excellence, personal growth, and cultural diversity. By nurturing employee satisfaction, we create a positive mindset that naturally translates into exceptional guest service.

 🌿 Be part of a company that values people, innovation, and excellence.