Hostess

About the Role

We are seeking a warm, presentable, and customer-focused Hostess to be the first point of contact for guests at our new café in Sultanpur. The ideal candidate will possess excellent communication skills, a welcoming personality, and the ability to create a memorable first impression while ensuring a seamless guest experience.

Key Responsibilities

• Welcome guests with a friendly and professional demeanor upon arrival.
• Manage reservations, waitlists, and guest seating arrangements efficiently.
• Escort guests to their tables and provide menus.
• Coordinate with service and restaurant teams to ensure smooth guest flow.
• Handle guest inquiries, requests, and feedback courteously.
• Maintain an organized reception and waiting area at all times.
• Assist in managing peak-hour guest traffic and waiting times.
• Support special events, promotions, and guest engagement initiatives.
• Ensure adherence to the café's service standards and guest experience protocols.

Requirements

• 1–3 years of experience as a Hostess, Guest Relations Associate, Receptionist, or in a similar hospitality role.
• Excellent communication and interpersonal skills.
• Well-groomed, confident, and customer-oriented personality.
• Ability to multitask and work efficiently in a fast-paced environment.
• Basic knowledge of reservation systems is an advantage.
• Flexibility to work weekends, holidays, and rotational shifts.

Preferred Qualifications

• Hospitality or Hotel Management background preferred.
• Experience in premium cafés, restaurants, hotels, or fine-dining establishments will be an added advantage.

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person