Hostess

A Front Office Executive in a textile company is responsible for managing the reception area, handling customer and visitor interactions, coordinating communication between departments, and providing administrative support to ensure smooth daily operations.

Key Responsibilities

• Welcome and assist visitors, customers, suppliers, and business associates professionally.
• Maintain visitor records and issue visitor passes as required.
• Handle inquiries related to products, orders, deliveries, and company services.
• Support sales, merchandising, production, and administration departments with communication and documentation.
• Ensure the reception area is clean, organized, and presentable at all times.
• Follow company policies and maintain confidentiality of business information.

Required Qualifications

• Bachelor's degree or diploma in any field.
• 0-1 year of experience in front office, reception, or administrative roles (preferably in textiles, manufacturing, or retail).
• Good communication skills in English and local language(s).
• Strong interpersonal and customer service skills.

Key Skills

• Professional appearance and etiquette.
• Excellent verbal and written communication.
• Multitasking and organizational abilities.
• Time management and attention to detail.
• Problem-solving and coordination skills.
• Ability to work under pressure and meet deadlines.

Working Conditions

• Full-time office-based role.
• Interaction with customers and internal departments.
• May require flexibility during peak production or business periods.

Performance Indicators

• Customer and visitor satisfaction.
• Accuracy in record keeping and documentation.
• Efficient coordination between departments.
• Professional representation of the company.

Reporting To: HR Manager

Pay: ₹14,000.00 - ₹16,000.00 per month

Benefits:

• Flexible schedule
• Leave encashment
• Paid sick time

Work Location: In person