Hostess

We are looking for a pleasant and customer-focused Hostess to be the first point of contact for our guests. The ideal candidate will create a warm and welcoming atmosphere, manage reservations efficiently, and ensure a smooth dining experience for all guests.

Key Responsibilities:

• Greet guests warmly upon arrival and escort them to their tables
• Manage reservations and maintain an organized seating plan
• Handle guest inquiries, waiting lists, and special requests
• Coordinate with the service team to ensure timely seating and service
• Maintain cleanliness and presentation of the reception/host desk area
• Assist in managing guest flow during peak hours
• Address guest concerns politely and escalate when required

Requirements:

• 3-Year Degree or Diploma in Hotel/Hospitality Management
• Excellent communication and interpersonal skills
• Presentable personality with a positive attitude
• Basic knowledge of customer service etiquette
• Ability to handle pressure in a fast-paced environment
• Flexible to work in shifts, weekends, and holidays
• Prior experience in hospitality is an advantage, but not mandatory
• Freshers are welcome to apply

Preferred Skills:

• Strong organizational skills
• Multitasking ability
• Basic computer knowledge (reservation systems is a plus)

What We Offer:

• Opportunity to work in a dynamic hospitality environment
• Learning and growth opportunities
• Supportive team culture

Job Type: Full-time

Benefits:

• Commuter assistance
• Food provided
• Paid sick time
• Provident Fund

Ability to commute/relocate:

• Powai, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person

Job Types: Full-time, Permanent, Fresher

Pay: ₹17,000.00 - ₹18,000.00 per month

Benefits:

• Commuter assistance
• Flexible schedule
• Food provided
• Paid sick time
• Paid time off
• Provident Fund

Ability to commute/relocate:

• Powai, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person