Hostess / Front Desk

Hostess

CLAY Bali — Ubud

CLAY Bali is a new premium restaurant and lounge opening in Ubud. Our concept is inspired by the Silk Road, fire, earth, warm hospitality, tea, and long evenings around the table.

We are looking for a friendly, confident, well-presented Hostess to become the first point of contact for our guests and create a warm and professional first impression.

This position is open to female candidates only.

Main Responsibilities

• Welcome and greet guests in a warm and professional manner.
• Manage guest arrivals and seating.
• Manage table reservations and waiting lists.
• Answer incoming calls and reservation inquiries.
• Confirm reservations and communicate important information to guests.
• Coordinate table availability with the Restaurant Manager and service team.
• Maintain accurate guest and reservation information.
• Assist guests with questions about the restaurant, menu, events, and facilities.
• Communicate special requests, celebrations, and VIP reservations to the relevant departments.
• Maintain a clean, organized, and professional reception area.
• Support smooth guest flow during busy service periods.
• Handle guest concerns politely and involve management when necessary.
• Maintain professional appearance and communication standards throughout the shift.
• Help create a welcoming atmosphere from the moment guests arrive until they leave.

Key Requirements

• Female candidates only.
• Previous experience as a Hostess, Receptionist, Guest Relations Officer, or similar guest-facing position is preferred.
• Restaurant, hotel, beach club, or hospitality experience is an advantage.
• Friendly, confident, and professional communication style.
• Well-groomed and presentable appearance.
• Strong guest-service skills.
• Good spoken English.
• Fluent Bahasa Indonesia.
• Additional languages are an advantage.
• Comfortable communicating with international guests.
• Able to remain calm, polite, and organized during busy service periods.
• Good organizational and multitasking skills.
• Responsible, punctual, and disciplined.
• Based in Bali or ready to work in Ubud.

The Right Candidate

We are looking for someone who:

• naturally enjoys communicating with people;
• creates a positive first impression;
• understands premium hospitality and guest service;
• communicates confidently and professionally;
• pays attention to guest preferences and special requests;
• stays organized during busy periods;
• works closely with the service and management teams;
• takes responsibility for the guest arrival and reservation experience.

Reporting Line

The Hostess will report to the Restaurant Manager / General Manager and work closely with:

• Restaurant Manager;
• Service Team;
• Reservation Team;
• Bar Team;
• Operations Team.

Main Result of the Position

Every guest should:

• feel genuinely welcomed upon arrival;
• receive clear and professional communication;
• be seated efficiently according to the reservation and table plan;
• receive attentive assistance with requests;
• have a positive first and final impression of CLAY Bali.

To Apply

Please send:

• your updated CV;
• a recent photo;
• your current location;
• your previous hospitality or guest-service experience;
• languages you speak;
• your expected salary;
• your earliest possible starting date.

Work location: Ubud, Bali
Employment type: Full-time
Position: Hostess —
Company: CLAY Bali