Hostess / Junior Reception

• Greeting Customers: Welcome guests, manage reservations, explain the menu, and take the customers to their seats.
• Manage Seating: Assign seating based on availability, keep tables clean, and manage wait times.
• Customer Service: Communicate with servers, check on guest satisfaction, inform about specials, and address concerns.
• Handling Complaints: Listen to feedback, resolve issues calmly and professionally.
• Administrative: Accurately record reservations and report customer feedback to the manager.

Required Qualifications:

• Excellent interpersonal skills.
• Ability to work in a fast-paced and sometimes high-pressure environment.
• Proficient in English communication, able to communicate in Mandarin is an advantage .
• Previous experience in customer service or a restaurant setting is preferred but not required.
• Flexible to work shifts, weekends, and holidays.
• Work Location: Fatboy Izakaya Ekamai (BTS Ekamai)

Employee Benefits:

• Working days: 5 days/week
• Meal Allowance
• Social Security
• Group Accident Insurance
• Provident Fund
• Birthday Leave
• Employee Meal Discount
• Annual Leave and Public Holidays (ตามกฎหมายแรงงาน)