Hostess/food runner

Overview

We are seeking a friendly and attentive Hostess/Food Runner to join our team. This role involves providing excellent customer service, managing phone communications, and ensuring smooth operations during busy dining hours. The ideal candidate will have prior host/hostess experience and a strong focus on creating a welcoming atmosphere for our guests. Availability on Fridays and Saturdays from 4 PM until close is required, with flexibility to cover shifts during emergencies or vacations as needed.

Duties

• Greet guests warmly and manage the waitlist to ensure efficient seating arrangements
• Handle phone communications for reservations, inquiries, and general questions
• Assist servers by delivering food promptly and accurately to tables as a food runner
• Maintain cleanliness and organization in the dining area and service stations
• Support the team during busy hours to ensure a smooth dining experience for all guests
• Cover shifts during emergencies or vacations, typically only a few times per year
• Collaborate with staff to uphold high standards of customer service and hospitality

Skills

• Previous experience as a host/hostess is preferred
• Excellent communication skills, particularly over the phone
• Strong customer service orientation with a friendly and professional demeanor
• Ability to multitask efficiently in a fast-paced environment
• Reliable availability on Fridays and Saturdays from 4 PM until close, with flexibility for additional coverage when needed
• Team player with a positive attitude and attention to detail

Pay: $10.00 - $25.00 per hour

Expected hours: 10.0 per week

People with a criminal record are encouraged to apply

Work Location: In person