HOSTESS/HOST

Job Title: Front Desk Concierge (Hostess)

Job Summary:

Greet Customers with a warm smile and a handshake. Our job is to provide a soft touch with a warm greeting. We speak to customers with a sure voice but with refinement, elegance, and class. Keep it professional.

Essential Duties:

• When you greet a customer shake their hand and introduce yourself.
• Once you get their name, give it to the person behind the desk.
• If you are behind the desk, fill out the up card, log it in the book, and give it to the standing concierge to deliver it to the Sales Manager.
• If you are behind the desk, answer the telephone, fill out up cards, and log up cards in the white log book. Call the salesperson requested.
• If you are behind the desk, prep tags and make deal folders.
• If you are behind the desk, watch the computer screen for lot activity.
• Greeter and desk person will switch every hour!

Skill Required:

Must be able to Multitask

Educational Requirements:

High School Diploma or GED

Physical Requirements:

Must be able to stand on your feet for extended periods of time

Licensing or other special certifications:

None

Reports to:

Front Desk Concierge (hostess) Manager

Work Location:

Jenkins & Wynne, Inc. Ford, Honda, and/or Lincoln Building