Host/Expeditor

Located in the heart of downtown Fredericton, the Crowne Plaza Fredericton – Lord Beaverbrook is a premier riverside destination known for its warm Maritime hospitality, elegant accommodations, and outstanding culinary experiences. Maxwell’s Restaurant, our signature dining venue, offers guests locally inspired cuisine in a relaxed yet refined atmosphere. We are currently seeking a professional and enthusiastic Host/Expeditor to join our dynamic team and provide a welcoming first impression that reflects the high standards of the Crowne Plaza brand.

Job Summary:
As a Host at Maxwell’s, you are the face of the restaurant and play a critical role in delivering exceptional guest experiences. You will greet and seat guests, assist with menu knowledge, monitor service satisfaction, and help maintain smooth dining operations.

Key Responsibilities:

• Warmly greet and welcome guests upon arrival and thank them as they leave
• Assist guests with menu choices, including providing information on daily specials
• Monitor guest satisfaction throughout their visit and address concerns promptly and professionally
• Clear, clean, and reset tables quickly to ensure a tidy dining environment
• Perform opening and closing procedures as assigned
• Assist with daily side duties and support service staff as needed
• Uphold professional conduct and appearance at all times
• Communicate effectively with colleagues and management to ensure seamless operations
• Follow all health, safety, and alcohol service regulations as per provincial and company standards
• Consistently deliver attentive, courteous, and timely service to all guests

Skills & Qualifications:

• Team-oriented with strong communication skills
• Organized, efficient, and able to multitask in a fast-paced environment
• Professional demeanor and a guest-first attitude
• Able to manage challenging situations with calm and confidence
• Flexible availability, including evenings, weekends, and holidays
• Passionate about hospitality and exceeding guest expectations
• Bilingual in English and French is considered a strong asset

Job Type: Part-time

Pay: $16.82 per hour

Benefits:

• Company events
• Discounted or free food
• Employee assistance program
• On-site gym
• On-site parking

Ability to commute/relocate:

• Fredericton, NB: reliably commute or plan to relocate before starting work (required)

Work Location: In person