Host/Guest Relations

Company: Coffee Culture Group
Location: Surat
Experience: 2–4 Years
Industry: Premium Restaurants / Hotels
Employment Type: Full-Time

Job Summary:-
We are looking for a well-groomed, professional, and guest-focused Host / Guest Relations Executive to create a warm and welcoming experience for guests at our premium restaurant. The ideal candidate should have experience in guest handling, reservations, waitlist management, and personalised hospitality.

Responsibilities:

• Welcome and greet guests with professional hospitality.
• Manage reservations, walk-ins, and waitlists.
• Coordinate seating and table management.
• Maintain guest profiles, preferences, and guest memory.
• Handle guest queries, feedback, and VIP guests.
• Ensure excellent grooming and a premium guest experience.

Requirements:

• 2–4 years of relevant experience in a premium restaurant or hotel.
• Excellent communication skills in English, Hindi, and Gujarati.
• Strong grooming, interpersonal, and guest-handling skills.
• Knowledge of reservations and waitlist management.
• Preferred Candidate:
• Someone who understands premium hospitality and can deliver a personalised, seamless, and memorable guest experience.

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person