Host/Hostess

Description:

The Old Spaghetti Factory has an Immediate Opening for a Host/Hostess to join our Team!

Apply online now or in person between 2-4pm!

About Us:

The Old Spaghetti Factory, established in 1969 by Gus and Sally Dussin, remains a family-owned and operated company proudly serving delicious Italian food and providing excellent service by our personable and friendly team members! We believe in teamwork, positive leadership and a true sense of belonging for all our Team Members throughout our company. The OSF family extends across 40 locations nationwide!

Host/Hostess Job Description:

The Host/Hostess is the first point of contact for guests and is responsible for creating a warm and welcoming atmosphere. A friendly demeanor, exceptional customer service and the ability to multitask contribute to the overall success of this position.

What You Will Do:

• Greet and welcome guests as they arrive at the restaurant with a genuine smile and positive attitude.
• Manage guest flow, take reservations, manage wait list, assign tables, ensure fair and efficient seating.
• Maintain a clean and organized front-of-house area and waiting area.
• Assist in clearing dishes and cleaning tables.
• Escort guests to their assigned tables, present menus, and assist with seating arrangements, accommodate special seating requests if possible.
• Engage with guests, anticipate their needs, and respond promptly to inquiries or concerns.
• Obtain knowledge of daily specials, menu items and restaurant promotions.
• Maintain a professional, polished appearance, adhering to company standards.

About You:

• Previous customer service or restaurant experience is a plus but not required.
• Exceptional interpersonal and communication skills to interact effectively with guests and team members.
• Strong organizational and multitasking abilities to handle high-volume situations efficiently.
• Ability to remain calm and composed, providing excellent service even during busy times.
• A positive and friendly demeanor.
• Flexibility to work evenings, weekends, and holidays.
• Able to lift 40lbs, stand, walk, bend, reach and stoop throughout shift.

Benefits When Joining Our Team:

• Paid training, Weekly pay
• Career advancement opportunities
• Discounted meals during shifts
• Medical, Dental & Vision benefits in accordance with Affordable Care Act
• 401(K) for those who meet eligibility requirements
• Employee Assistance Program, 24/7 Well-Being Advisor
• Prescription Savings
• Credit, Housing & Debt Counseling services
• ESG Adviser
• Life Insurance & AD&D Insurance
• Verizon Wireless discount

APPLY ONLINE NOW! OR IN PERSON BETWEEN 2-4 PM MON-FRI

We are an equal opportunity employer, committed to providing an inclusive workplace for all team members. We welcome applicants from all backgrounds, identities and experiences to apply. The Old Spaghetti Factory offers reasonable accommodation to job applicants with disabilities. Job Posting is open until filled position(s) are filled.

Requirements:

Skills and Qualifications:

• Excellent interpersonal and communication skills
• Strong organizational and multitasking abilities
• Ability to remain calm and professional in a fast-paced environment
• Friendly, approachable, and guest-focused attitude
• Previous experience in a hospitality or customer service role is a plus but not required
• Basic knowledge of reservation systems and POS software is a plus but not required

Physical Requirements:

• Endurance: Ability to stand and walk continuously for the duration of a shift
• Mobility: Capable of bending, kneeling, and safely lifting or carrying items (such as menus and occasional food trays).
• Ability to lift 35lbs without assistance
• Availability: Willingness to work flexible shifts, including evenings, weekends, and holidays, based on restaurant volume

We are an equal opportunity employer, committed to providing an inclusive workplace for all team members. We welcome applicants from all backgrounds, identities and experiences to apply. The Old Spaghetti Factory offers reasonable accommodation to job applicants with disabilities. Job postings run continuously until position is filled.