Host/Hostess

Job Overview:

We are seeking a friendly and organized Host/Host to join our team. The ideal candidate will be responsible for providing exceptional guest relations, ensuring a seamless dining experience, and supporting the operations of our restaurant. This role is an essential part of our hospitality team and requires a warm and welcoming demeanor.

Responsibilities:

• Greet guests upon arrival and ensure a smooth transition into the dining area.
• Manage seating arrangements, taking into account guest preferences and special requests.
• Handle reservations, to-go orders, and other requests with a high level of accuracy and efficiency.
• Operate the Open Table system to efficiently manage table assignments.
• Provide exceptional customer service, responding promptly to guest inquiries and addressing any concerns.
• Offer recommendations and suggestions to enhance the guest experience.
• Maintain a clean and organized dining area, including the host stand and seating areas.
• Assist with maintaining a welcoming atmosphere, including lighting and music.
• Provide help to guests who may need additional assistance, such as navigating the restaurant.
• Demonstrate excellent guest relations skills, ensuring that every guest leaves feeling valued and satisfied.
• Communicate effectively with the restaurant team to ensure seamless operations.

Skills:

• Experience in the hospitality industry, preferably in a restaurant or hotel setting.
• Strong customer service skills and ability to communicate effectively with guests.
• Ability to provide help and support to guests and team members.
• Familiarity with food service and restaurant operations.
• Experience with guest relations and providing a welcoming atmosphere.
• Basic knowledge of hospitality and the importance of providing exceptional customer service.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.

Job Type: Part-time

Pay: $25.00 - $30.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person