Host/Hostess

Job Summary

We are seeking an energetic and welcoming Host/Hostess to join our dynamic hospitality team! In this vital role, you will be the first point of contact for our guests, creating a warm and inviting atmosphere from the moment they arrive. Your enthusiasm and organizational skills will ensure smooth seating operations, excellent guest experiences, and efficient communication between guests and staff. If you thrive in fast-paced environments, love providing exceptional customer service, and have a passion for hospitality, this is the perfect opportunity to showcase your talents and grow within a vibrant team.

Duties

• Greet guests warmly upon arrival, making them feel valued and comfortable from the start
• Manage restaurant reservation systems and coordinate seating arrangements efficiently using restaurant table management software such as Micros POS or similar systems
• Answer phone calls with professionalism, providing information about wait times or reservations while practicing excellent phone etiquette
• Maintain organized waitlists and communicate wait times clearly to guests
• Assist with guest services by answering questions, providing menus, and ensuring guest needs are met promptly
• Support the dining team by managing table turnover and ensuring cleanliness and readiness of dining areas
• Utilize POS systems to update reservation statuses and assist with basic food service operations when needed

Requirements

• Previous experience as a host/hostess or in food service is highly preferred
• Strong communication skills with the ability to interact professionally via phone and in person
• Knowledge of restaurant reservation management and table management systems such as Micros POS or similar platforms
• Excellent organizational skills to manage multiple tables, reservations, and guest requests simultaneously
• Basic math skills for handling seating counts, waitlist management, and POS transactions
• Familiarity with food safety standards and hospitality best practices
• Ability to work efficiently in a fast-paced environment while maintaining a positive attitude
• Demonstrated customer service skills with a focus on guest relations and hospitality excellence

Join us in creating memorable dining experiences by delivering top-tier guest service! We value energetic individuals who are passionate about hospitality and eager to contribute to a lively, welcoming atmosphere. This paid position offers an exciting opportunity for growth within a supportive team dedicated to excellence.

Pay: From $10.00 per hour

Expected hours: 20.0 – 30.0 per week

Benefits:

• Flexible schedule

Work Location: In person