Host/Hostess

Overview

We are looking for a host or hostess who is essential to the restaurant's front-of-house operations, as they establish the atmosphere for guests and ensure seamless coordination among guests, servers, and kitchen personnel.

Duties & Responsibilities

• Ensure guests have a positive experience starting with a friendly greeting and warm smile.
• Handle reservations effectively to maximize service efficiency while adhering to policies.
• Organize the restaurant by managing guest flow and seating capacity, communicating special requirements to both kitchen and service staff.
• Escort guests to their tables, engage in conversation, and seat them appropriately.
• Acknowledge repeat guests and maintain knowledge of menu items, table numbers, and server sections.
• Assist with take-out orders, ensuring accuracy in preparation and fulfillment of requests.
• Monitoring guests waiting during busy periods and maintaining a waitlist when required.
• Handling guest concerns or complaints with courtesy and professionalism, escalating to management when necessary.
• Accurately processing payments and managing cash or credit transactions if required.

Job Requirements

• Prior hosting experience is preferred.
• Enjoys working with people and has a passion for hospitality
• Excellent organization and time management skills
• Ability to proactively anticipate guest needs and exceed expectations
• Excellent communication skills; verbal and written
• Able to work under pressure and excel in a fast-paced environment

Job Type: Part-time

Pay: $17.60 per hour

Benefits:

• Discounted or free food
• On-site gym
• On-site parking

Work Location: In person