Host/Hostess

Host - Uno Bar & Grill Worcester

Join the vibrant team at Uno Bar & Grill Worcester, located in the heart of downtown Worcester, MA. We are seeking a friendly, professional, and organized Host to create a welcoming atmosphere for our guests and ensure a seamless dining experience. If you enjoy engaging with people and thrive in a lively environment, this is an excellent opportunity to be part of a dynamic hospitality team.

Key Responsibilities:

• Greet guests warmly upon arrival and provide a positive first impression
• Manage reservations and waitlists efficiently to optimize seating arrangements
• Escort guests to their tables and provide menus
• Maintain a clean and organized host stand and dining area
• Communicate effectively with the kitchen and service staff to coordinate seating and service flow
• Address guest inquiries and resolve concerns promptly and professionally
• Uphold health and safety standards in all interactions and work areas

Skills and Qualifications:

• Previous experience in a customer service or hospitality role preferred
• Excellent communication and interpersonal skills
• Ability to multitask and remain calm under pressure
• Strong organizational skills and attention to detail
• Friendly, approachable, and professional demeanor
• Ability to work flexible hours, including evenings, weekends, and holidays
• Knowledge of reservation systems and POS systems is a plus

At Uno Bar & Grill Worcester, we pride ourselves on fostering a welcoming and inclusive environment where team members can grow and succeed. Join us and be part of a community-focused restaurant that values excellent service and a lively atmosphere. We offer competitive pay, flexible scheduling, and opportunities for advancement.