Host/Hostess

Job Summary

We are seeking a friendly and outgoing individual to join our team as a Host/Host. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and creating a welcoming atmosphere. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.

Responsibilities

• Greet guests with a warm and friendly smile upon arrival

• Escort guests to their tables and provide menus

• Assist in seating guests efficiently while maintaining proper social distancing protocols - Answer phone calls and assist with reservations or inquiries

• Manage the waitlist and notify guests when their table is ready - Maintain cleanliness and organization of the host/host station

• Collaborate with servers and kitchen staff to ensure smooth operations - Provide exceptional customer service by anticipating guest needs and resolving any issues or concerns

Qualifications

• Previous experience in a similar role within the hospitality industry is preferred

• Excellent communication and interpersonal skills

• Strong customer service skills with the ability to handle difficult situations calmly and professionally

• Knowledge of restaurant operations, including point-of-sale (POS) systems, is a plus

• Ability to work well under pressure in a fast-paced environment

• Attention to detail and ability to multitask effectively At our establishment, we value teamwork, professionalism, and providing an exceptional dining experience for our guests. If you are passionate about hospitality and enjoy working in a dynamic environment, we invite you to apply for the position of Host/Host. Please note that this role may require standing for long periods of time and occasional lifting of up to 25 pounds. We offer competitive compensation, opportunities for growth within the company, and a supportive work environment. Join our team today and be part of creating memorable experiences for our valued guests.

Job Types: Full-time, Part-time, Permanent

Pay: From $17.95 per hour

Benefits:

• Discounted or free food
• Flexible schedule
• On-site parking

Experience:

• Hospitality: 1 year (required)
• Customer service: 1 year (required)

Work Location: In person