Host/Hostess

Job Summary
We are seeking a dynamic and welcoming Host/Host to join our vibrant restaurant team! In this energetic role, you will be the first point of contact for our guests, creating a warm and inviting atmosphere from the moment they arrive. Your enthusiasm and excellent communication skills will set the tone for an exceptional dining experience. If you thrive in a fast-paced environment, love engaging with people, and have a passion for hospitality, this is the perfect opportunity to showcase your talents and grow within our team.

Duties

• Greet guests with a friendly and positive attitude, making them feel valued and comfortable from arrival to departure
• Manage reservations and seating arrangements efficiently using POS systems such as Aloha POS or Micros POS
• Maintain an organized waitlist and communicate wait times clearly to guests
• Assist guests with seating preferences, special requests, and provide menus promptly
• Answer incoming phone calls professionally, providing information about the restaurant and reservations
• Coordinate with servers and kitchen staff to ensure smooth flow of service and timely seating
• Uphold cleanliness and presentation standards at the host stand and waiting areas
• Support guest relations by addressing questions or concerns courteously and promptly
• Promote a welcoming environment that encourages repeat visits and positive reviews
• Assist in training new team members on guest service protocols and POS systems

Qualifications

• Prior experience as a Host/Host or in food service is highly preferred
• Strong customer service skills with a genuine passion for hospitality
• Excellent communication skills, both verbal and written, including phone etiquette
• Familiarity with restaurant POS systems such as Aloha POS or Micros POS is advantageous
• Previous experience in hotel or guest services environments is a plus
• Ability to multitask efficiently in a fast-paced setting while maintaining professionalism
• Knowledge of serving protocols, guest relations, and hospitality standards is desirable
• Demonstrated ability to work well within a team and adapt quickly to changing priorities

Join us to be part of an energetic team dedicated to delivering memorable dining experiences! We value your enthusiasm, professionalism, and commitment to guest satisfaction. This paid position offers an exciting opportunity to develop your hospitality skills while contributing to our welcoming environment.

Job Type: Part-time

Pay: $15.92 per hour

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person